Terms of Service

§ 1 — Definitions

For the purposes of these Terms of Service:

1. "BDOS AI / Solution" — the BDOS AI software tool in its entirety, including all components, Educational Materials, and AI-powered features.
2. "Educational Materials" — all training, didactic and substantive content constituting an integral part of the Solution, including knowledge files, procedures, skills, system instructions, templates, examples, and any other educational content provided as part of the Solution.
3. "Buyer" — any natural person, legal entity, or unincorporated entity purchasing a subscription.
4. "Consumer" — a natural person making a purchase unrelated to their direct business or professional activity.
5. "Website" — the website operated by BDOS AI.
6. "Service" — all subscriptions and tools (including BDOS AI), SOPs, and other content and services available through the Website.
7. "Digital Content" — data produced and delivered in digital form.

§ 2 — Eligibility

By using our Services, you represent that you have attained the age of majority in your jurisdiction and are otherwise capable of entering into binding contracts, including this Agreement. If you are using our Services on behalf of a company or other organization, you represent and warrant that you have authority to act on behalf of that entity and to bind that entity to this Agreement.

§ 3 — Description of Service

BDOS AI provides the BDOS AI Solution — subscription-based software for digital marketing professionals, including a Google Ads AI assistant ("BDOS AI Solution"). The Service includes online subscriptions, Educational Materials, SOPs (Standard Operating Procedures), AI-powered tools, and related resources.

BDOS AI reserves the right to modify or discontinue the Service or any feature thereof at any time without notice. All rights, title and interest in and to the Service and its components (including all intellectual property rights) remain with and belong exclusively to BDOS AI, Inc.

§ 4 — Preliminary Provisions / Technical Requirements

1. Through the Website, BDOS AI sells Subscriptions and provides an electronic service enabling the Buyer to enter into an agreement for the delivery of digital content.
2. To make a purchase through the Website, the Buyer's device must meet the following technical requirements:
   • access to the Internet,
   • a standard operating system,
   • a standard web browser,
   • an active e-mail address.
3. To use the BDOS AI Solution, the following additional requirements apply:
   • Operating system: macOS 12+, Windows 10+, or Linux (Ubuntu 20.04+),
   • Python 3.10+,
   • Claude Code (Anthropic PBC product) with an active API account,
   • Own Anthropic API key,
   • Own OAuth2 credentials for Google Ads.
4. BDOS AI does not guarantee the availability of external services (Anthropic API, Google Ads API) on which the BDOS AI Solution depends.

§ 5 — Your Access and Use of Services

Your right to access and use our Services is personal to you and is not transferable to any other person or entity. You are only entitled to access and use our Services for lawful purposes and pursuant to these Terms.

You shall not: (i) license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Services; (ii) modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Services; (iii) access the Services in order to build a similar or competitive service; (iv) copy, reproduce, distribute, republish, download, display, post or transmit any part of the Services in any form without our prior written permission.

You further agree that you will not use any robot, spider, scraper, deep link or other automated data gathering or extraction tools to access, acquire, copy or monitor our Services without our prior written permission. You will not interfere with the proper working of our Services, transmit any worms, viruses, spyware, malware or any other code of a destructive or disruptive nature, or bypass any security or authentication measures.

§ 6 — Accounts and Registration

To access certain features of the Service, you may be required to register for an account. You agree to provide true, current, complete and accurate information and to keep your account information current. You are responsible for safeguarding your password. You are not permitted to share your account with any other person. You are responsible for any activity occurring in your account, whether or not you authorized that activity.

§ 7 — Intellectual Property in Educational Materials

1. BDOS AI, Inc. informs the Buyer that the Subscription and Educational Materials constitute copyrighted works. All intellectual property rights are held by BDOS AI, Inc.
2. Educational Materials were created solely for the purposes of operating the Solution and may only be used in the context of normal use of the Solution in accordance with these Terms.
3. Educational Materials do not constitute a standalone educational product and may not be treated as an independent work intended for use outside the Solution.
4. Creating adaptations, derivative works, or any materials based on the Educational Materials is prohibited, regardless of the degree of transformation.

Prohibited activities include:

1. copying, reproducing or redistributing the Solution or Educational Materials in whole or in part;
2. selling, sublicensing or providing the Solution to third parties;
3. extracting, copying, archiving or systematically collecting Educational Materials in any form (manual, automated, or using technical tools);
4. using Educational Materials to create courses, trainings, workshops, publications, articles, e-books, competing tools, or other educational products;
5. sharing Educational Materials with third parties who are not licensed users of the Solution;
6. using Educational Materials as training data, knowledge sources, or reference material for building, training or powering artificial intelligence systems, language models, or other automated text processing tools;
7. analyzing, decompiling, or reverse engineering the Solution in order to reproduce its logic, methodology, or know-how;
8. systematically retrieving, saving or recording content available in the Solution beyond its normal use.

§ 8 — Subscription Purchase

1. To purchase the Subscription, the Buyer must:
   • select a Subscription variant from those available on the Website,
   • add the product to the cart,
   • complete the order form with the necessary details and select a payment method,
   • accept these Terms of Service,
   • click the order confirmation button.
2. After clicking the order confirmation button, the Buyer will be redirected to the payment processor's page to complete payment.
3. Upon successful payment, the Buyer will be redirected to the purchase confirmation page. At that point, the agreement for the delivery of digital content is deemed concluded. A purchase confirmation will also be sent to the Buyer's e-mail address.

§ 9 — Subscriptions

By purchasing a subscription, you expressly acknowledge and agree that: (a) your subscription has an initial and recurring payment feature, and BDOS AI (or our third-party payment processor) is authorized to automatically charge your payment method at the then-current subscription rate for as long as your subscription continues; and (b) your subscription is continuous and will be automatically extended for successive periods until you cancel it.

You may cancel your subscription at any time by emailing us at: support@bdos.ai. If you cancel, you may use your subscription until the end of your then-current subscription term.

We reserve the right to revoke your subscription at any time for any reason with or without prior notice. Subscription membership is void where prohibited by law.

§ 10 — Prices and Payment

All prices displayed on the Website are in Polish Zloty (PLN) or as otherwise indicated. All applicable taxes and other charges are additional and your responsibility. We reserve the right to change prices at any time and without notice.

By providing BDOS AI with your payment method information, you authorize us to charge you for subscription or subscription purchases using the secure third-party payment processor available on our Website. You must keep all payment method information current. We may suspend or cancel your account if you fail to pay in full on time.

§ 11 — Access to Subscriptions

1. Your subscription to the BDOS AI Solution will be made available on the dedicated club platform promptly upon receipt and confirmation of payment.
2. Access remains available for the duration of your subscription (one (1) year), renewing automatically unless cancelled.
3. Subscriptions are subject to availability. BDOS AI reserves the right to discontinue offering certain subscriptions without prior notice.

§ 12 — Refund Policy

Subscription Refund

BDOS AI will issue a full refund of your first subscription payment for any reason within fourteen (14) days of subscribing. BDOS AI will not issue a refund after the fourteen (14) day refund period has expired or for any subsequent payment. If you cancel your subscription and have paid the subscription fee, you may use your subscription until the end of your then-current subscription term.

To request a refund, please contact us first at support@bdos.ai and give us an opportunity to resolve any issue.

§ 14 — Liability for AI Tools

1. BDOS AI is obligated to deliver digital content (Subscription, BDOS AI Solution) that conforms to the agreement.
2. BDOS AI is liable for non-conformity existing at the time of delivery and manifesting within 2 years thereof (for subscriptions: throughout the subscription period).

AI Tools — Special Provisions

1. Certain products use AI language models provided by Anthropic PBC (USA). BDOS AI is not the provider of the language model and does not assume responsibility for its performance, accuracy of results, or availability.
2. Results generated by the AI model (analyses, recommendations, Google Ads campaign suggestions) are purely informational and do not constitute business, marketing, or legal advice.
3. The Buyer is responsible for independently verifying all AI-generated outputs before applying them. Responsibility for decisions made on the basis of AI output rests solely with the Buyer.
4. BDOS AI is not liable for:
   1. errors, inaccuracies or hallucinations of the language model,
   2. damages arising from implementing unverified AI recommendations,
   3. unavailability or changes in the Anthropic API or Google Ads API functionality,
   4. loss of compatibility following expiration of the subscription due to Google Ads API changes.
5. Data processed in conversations with the language model (campaign metrics, account configuration) is transmitted to Anthropic PBC (USA). The Buyer acknowledges this data transfer and is responsible for ensuring compliance with applicable privacy laws, including GDPR where applicable.

§ 15 — Earnings and Professional Relationship Disclaimer

All subscriptions, products and services provided by BDOS AI are for educational and informational purposes only. BDOS AI makes no warranties or guarantees that you will achieve any particular results or earn any money as a result of using our subscriptions, tools, or strategies. BDOS AI does not provide legal or financial advice. You are solely responsible for the decisions you make and are advised to consult your accountant, lawyer or other professional advisors before acting on any information provided through the Service.

§ 16 — Disclaimers; No Warranties

All subscriptions and the Service available from BDOS AI are provided on an "as is" and "as available" basis. To the full extent permissible by applicable law, BDOS AI and its officers, directors, employees and agents disclaim all warranties, express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

Without limiting the foregoing, BDOS AI makes no warranty that (i) the services and subscriptions will meet your requirements, (ii) the services will be uninterrupted, timely, secure, or error-free, or (iii) the quality of any subscriptions, services, or information purchased or obtained through us will meet your expectations.

Some states or other jurisdictions do not allow the exclusion of implied warranties, so some parts of the above exclusions may not apply to you.

§ 17 — Limitation of Liability

In no event shall BDOS AI be responsible or liable to you or any third party, whether in contract, warranty, tort (including negligence) or otherwise, for any damages including, but not limited to, special, incidental, indirect or consequential damages, including loss of profit, revenue or business, as a direct or indirect result of: (i) your access and use of our services and subscriptions; (ii) your breach or violation of these Terms; (iii) your delay in accessing or inability to access or use our services for any reason; or (iv) your reliance upon or use of our content.

BDOS AI's total liability arising out of or related to these Terms shall not exceed the amounts actually paid by you in the transaction giving rise to such claim.

Any cause of action arising out of or related to our services must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.

The above limitations do not apply to the extent prohibited by mandatory consumer protection laws in your jurisdiction.

§ 18 — Indemnity

You agree to defend, indemnify and hold harmless BDOS AI, Inc. and its officers, directors, employees, consultants, affiliates, and agents from and against any and all claims, liabilities, damages, losses and expenses, including reasonable attorneys' fees, arising out of or in any way connected with: (i) your access to or use of the Service; (ii) your violation of these Terms or any applicable law or regulation; (iii) your infringement of any intellectual property or other rights of others; or (iv) your violation of any third-party right, including without limitation any privacy or publicity right.

§ 19 — Copyright / DMCA

BDOS AI respects the intellectual property rights of others. We reserve the right to remove any content on the Website which allegedly infringes upon another person's copyright, trademark or other intellectual property right, and/or suspend or terminate accounts involved in such infringement.

We provide this policy pursuant to Section 512 of the Digital Millennium Copyright Act ("DMCA"). A valid DMCA complaint must include: an electronic or physical signature of the copyright owner or their authorized representative; identification of the copyrighted work claimed to have been infringed; identification of the infringing material and its location on the Service; contact information sufficient to permit us to reach you; a statement of good faith belief that use of the material is not authorized by the copyright owner; and a statement, made under penalty of perjury, that the information provided is accurate and that you are authorized to act on behalf of the copyright owner.

Please submit DMCA notices to: support@bdos.ai.

§ 20 — Suspension and Termination

BDOS AI may limit, suspend, or terminate the Services to you if you fail to comply with these Terms, if you use the Services in a way that causes legal liability to us, or if we are investigating suspected misconduct. BDOS AI reserves the right to terminate the Services for any reason with or without prior notice.

§ 21 — Personal Data and Cookies

The principles for processing personal data and the use of cookies are described in the Privacy and Cookie Policy available on this website.

§ 22 — Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Poland, without regard to its conflict of law provisions. Where mandatory EU consumer protection law applies to a transaction, the Buyer shall also benefit from the protections afforded by such law.

This choice of Polish law does not deprive a Consumer of the protection afforded to them by provisions that cannot be derogated from by agreement by virtue of the law which, in the absence of choice, would have been applicable.

§ 23 — Dispute Resolution

These Terms contain an agreement to arbitrate for users outside the European Economic Area, which will, with limited exception, require you to submit claims against us to binding arbitration. These Terms also contain a class action waiver.

Informal Resolution

For any dispute you have with BDOS AI, you agree to first contact us at support@bdos.ai and attempt to resolve the dispute informally within 30 days.

EU/EEA Consumers

If you are a Consumer located in the European Union or European Economic Area and we are unable to resolve a dispute informally, you have the right to use the regional authority to do so.

Arbitration (Non-EEA Users)

For users outside the EEA: if informal resolution fails, any claim, dispute, or controversy shall be resolved exclusively through final and binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.

Class action waiver: You and BDOS AI agree that each party may bring claims against the other only on an individual basis and not as a plaintiff or class member in any purported class or representative action or proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of a representative or class proceeding.

Judicial Forum

To the extent that the agreement to arbitrate does not apply (including for EEA Consumers), any disputes shall be resolved by the courts competent under applicable law. For non-consumer disputes, the parties agree to the exclusive jurisdiction of the courts of the Republic of Poland.

§ 25 — Amendments to These Terms

We reserve the right to update, amend, and/or change these Terms at any time at our sole discretion. Updates will be posted on the Website. Amendments will take effect immediately upon posting. Your continued access and use of our Services following the posting of any changes shall be deemed acceptance of all changes.

§ 26 — Severability and No Waiver

If any portion of these Terms is deemed unlawful, void or unenforceable by any arbitrator or court of competent jurisdiction, the Terms as a whole shall not be deemed unlawful or unenforceable, but only that specific portion shall be stricken.

Our failure to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.

§ 27 — Entire Agreement

These Terms and our Privacy Policy represent the entire understanding and agreement between you and BDOS AI regarding the subject matter hereof, and supersede all other previous agreements, understandings, and representations regarding the same.

If you have questions, comments, or concerns regarding these Terms or our Services, please contact us at: support@bdos.ai.